Privacy policy

1. General

Fokuus BV attaches great importance to the protection of your personal data. In this privacy policy we explain which personal data we collect, why we collect this information and how we use it. This Privacy Policy applies to all services provided by Fokuus BV.

2. What data do we collect?

We may collect the following categories of personal data from you:

• Contact details: name, address, telephone number, email address
• Identifying information: Date of birth, identity number (if necessary for specific services)
• Financial data: invoice details, payment information
• Communication data: correspondence by e-mail, telephone or other means of communication
• Location data: address where our services are performed

3. Why do we collect your data?

We collect and use your personal data for the following purposes:

• Performing our website development and digital services
• The preparation of tenders and the conclusion of contracts
• Communication on the progress of projects
• Factorship and financial administration
• Compliance with legal obligations
• Improving our services

4. Legal basis

The processing of your personal data is based on:

• Implementation of an agreement: for the provision of our services
• The legitimate interest: for maintaining customer relations and improving services
• Legal obligation: for administrative and fiscal purposes
• Authorisation: for marketing communications (if applicable)

5. Storage period

We do not store your personal data for longer than necessary for the purposes for which they were collected:

• Customer details: 7 years after last contact (legal retention period)
• Financial data: 7 years after last transaction
• Communication data: 3 years after last contact
• Marketing data: withdrawing authorisation

6. Sharing data

Fokuus BV does not provide your personal data to third parties, except:

• Where this is necessary for the implementation of our services
• To our subcontractors (under strict confidentiality agreements)
• To auditors and other professional advisers
• When we are legally obliged to do so,
• With your express consent

7. Your Rights

Under the GDPR you have the following rights regarding your personal data:

• Right of access: you can request what data we process from you
• Right to rectification: you can have incorrect data corrected
• Right to disposal: you may request deletion of your data
• Right to restriction: you may request restriction of processing
• Right to portability: you can retrieve your data in a structural format
• Right of objection: you may object to the processing

For the exercise of your rights, please contact us via [email protected].

8. Cookies

Our website uses cookies to improve functionality and optimize your user experience. For detailed information on which cookie we use and how you manage it, please contact us cookie policy.

9. Security

Fokuus BV takes appropriate technical and organisational measures to protect your personal data from unauthorised access, modification, disclosure or destruction. Our employees are bound by confidentiality and have access to personal data only insofar as this is necessary for their work.

10. Complaints

Do you have complaints about how we handle your personal data? Please contact us first. You also have the right to lodge a complaint with the Belgian Data Protection Authority (GBA).

11. Amendments

We may modify this privacy policy from time to time. The most current version is always available on our website. We will notify you in good time of any important changes.

12. Contact

For questions about this privacy policy or the processing of your personal data, please contact us:

Last updated: January 2025